Before officially merging, JLL and then-Cresa shared the same temporary space just one floor above where their office stands today. After the acquisition was completed, the teams wanted to meld their company cultures and get into a routine in a new shared home.
The goal was to move away from the traditional office building of their pasts into a space that supported a mixed, collaborative culture going forward. It also helped ensure the company could attract competitive talent in Portland, while maintaining its trusted, long-term client relationships.
With so much creative space in the immediate area, the Portland office serves as a living “case study” for the services we offer and reflects the current workplace climate.
Though we are a global firm, the JLL Portland office maintains a local, smaller city feel. The office shows why Portland stands out in the West Coast office and tech scene.
Gaining a strong hold in Portland’s desirable Pearl District.
Our new office merges together both JLL and formerly Cresa employees into one unit. The space is arranged by community areas that are all named for Portland cultural mainstays.
With bench seating lining the walls, the boardroom can comfortably accommodate more than 20 people. And when needed, glass panels can be opened to expand the space even further.
Incorporating JLL’s Change Management (aka Workplace Strategy) team into the process made it so everyone’s voice could be heard and ensured decisions were discussed prior to implementation.
One goal of the project was to migrate away from heavy personal storage to common storage areas. Some employees were hesitant to dispose of papers stored in personal file cabinets, and some were afraid the amount of shared storage in the new office wouldn’t be enough… but in the end, the migration was successful. Today, multiple drawers still remain empty in the shared storage areas.
The majority of the conference spaces are drop-in rooms (i.e. unbookable), and some employees feared that would result in continuous meeting conflicts prior to move-in.
But now employees have the option to meet in the break room, collaborative areas, or the many coffee shops within walking distance; Thus, the (3) bookable conference rooms provided IS indeed enough.
About two years after move-in, we realized we needed a “wellness room.” After performing a few minor upgrades to a phone room, (i.e added a lock, frosted glass, mini fridge), it can now function in its other role, when needed.
The perception of privacy (higher panels, cubicles) is not reality. Higher work panels won’t keep a conversation confidential. If you need privacy, a private room is the best solution. JLL scattered these rooms strategically throughout the workspace, giving everyone the ability to ensure quickly available privacy.